By Lynne Skaggs
What if a customer stopped by our business and he was rude, curt, abrupt, sarcastic, pushy, nasty and really trying to pick a fight?
What if we continued to be pleasant and did not engage and did our absolute best to meet his requests?
What if he finally finished his transactions and frustratedly walked out the door because no one would fight with him?
What if he was an angel testing us on how much anger we still had inside us and we passed the test because we did not get angry back?